Subprocessors
Third parties who may process customer data on ninezero's behalf. We'll update this list as our vendor relationships change.
| Subprocessor | Purpose | Region | When |
|---|---|---|---|
| Hetzner | Infrastructure hosting — application, database and analytics services | EU (Germany) | Always |
| Resend | Transactional email delivery — account and notification emails | US | Always |
| Mapbox | Map tile rendering for the portfolio map view | US | Only if you use the map feature |
| Anthropic | AI processing for the Pulse AI chat, insights and document extraction features | US | Only for organizations with Pulse AI enabled — off by default |
Regions reflect each subprocessor's primary data-processing location to the best of our knowledge — consult the vendor's own documentation for specifics, which may change over time.
Questions about a specific subprocessor, our data-processing safeguards, or our DPA — email us directly at christian [at] ninezero [dot] ai
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